FAQ TO BROADCAST


I have purchased an access code, when and where can I use it?
Use the access code at the time of the broadcast at the address found in the confirmation email.

What if something will not work?
On the broadcast page is livechat where we can help you. Livechat is available before applying the code. You can also write an e-mail to: info@ticketstream.cz

Can I watch broadcast from abroad?

Yes, you can watch from anywhere.

Can I join during or after broadcast?
Yes you can, however during the broadcast will only be displayed in real time

Can I watch broadcast using a single code on multiple devices?
Each code is unique and can be applied to different devices. However watching broadcast with same code is only possible from one device.

I have a Smart TV, can I watch on it?
Most Smart TVs have their own internet browser, where you enter a page with broadcast, but not all internet browsers on TV support online video playback and it always depends on the specific model. To watch on TV, we recommend sharing the image from a supported device (wirelessly or via HDMI cable).

What are the technical requirements for a seamless broadcast?
Fast and stable internet connection
- for livestream in 720p quality min. 3Mbps
- for livestream in 1080p quality min. 7Mbps
Internet browser version:
- Google Chrome: version 69 and higher
- Mozilla Firefox: version 58 and higher
- Safari: version 10 and higher
- Microsoft Edge: version 15 and higher
- Samsung Internet: version 5 and higher