John Wolfhooker
Lockdown Session
Frequently Asked Questions


I have purchased an access code, when and where can I use it?

You can use an access code on Wednesday 31.3. at live.ticketstream.cz/jw3131
Access to the broadcast will be available from 20:00 so that you have enough time to prepare, the broadcast itself will start at 19:45

What if something will not work?
Livechat is available on the live.ticketstream.cz/jw313, we will be happy to help you. Livechat is available before applying the code. You can also write an e-mail to: info@ticketstream.cz

Can I watch live broadcast from abroad?
Yes, you can watch from anywhere

Can I join during or after broadcast?
Yes, you can, access to broadcast will be deactivated 31.3. 23:59

Can I watch broadcast using a single code on multiple devices?
Each code is unique and can be applied to different devices. However watching broadcast with same code is only possible from one device.

I have a Smart TV, can I watch on it?
Most Smart TVs have their own internet browser, where you enter a page with broadcast (live.ticketstream.cz/jw313), but not all internet browsers on TV support online video playback and it always depends on the specific model. To watch on TV, we recommend sharing the image from a supported device (wirelessly or via HDMI cable).

What are the technical requirements for a seamless broadcast?
Fast and stable internet connection
- for livestream in 720p quality min. 3Mbps
- for livestream in 1080p quality min. 7Mbps
Internet browser version:
- Google Chrome: version 69 and higher
- Mozilla Firefox: version 58 and higher
- Safari: version 10 and higher
- Microsoft Edge: version 15 and higher
- Samsung Internet: version 5 and higher

31.3. I do not get to broadcast, will there be a broadcast record?
The record and codes for it will be on sale 31.3. on na  
www.ticketstream.cz , after the end of the live broadcast. The purchased access code is valid for 3 hours from the first activation. The record will be available until 7.4.2021 23:59. The purchased broadcast access code to livestream is not valid for viewing the record of broadcast.