I have purchased an access code, when and where can I use it?
You can use an access code on Saturday 31.12. at www.ticketstream.cz/sp2
Access to the broadcast will be available from 19:00 so you have enough time to prepare, the broadcast itself will start at 21:00

I want to make sure everything will work, is possible to test it?
Yes, we have prepared a special test page www.ticketstream.tv/zkouskasp2, where you can try the whole process and prepare better. Attention, the link to the exam test broadcast will be functional until 31.12. 7:00 p.m.. If you see and hear the video on this page, then everything is fine. To access the test broadcast, you need to enter the same access code that will be used for the brodacast on 31.12. Silvestrovské Pecky 2. You can find the code in the confirmation email or on the gift voucher.

What if something will not work?
Livechat is available on the www.ticketstream.cz/sp2, we will be happy to help you. Livechat is available before applying the code. You can also write an e-mail to: pecky@ticketstream.cz

Can I watch the broadcast from abroad?
Yes, you can watch from anywhere

Can I join during or after broadcast?
Yes, you can on this link: www.ticketstream.cz/sp2, access to broadcast will be deactivated 1.1.2023 12:00

Can I watch broadcast using a single code on multiple devices?
Each code is unique and can be applied on different devices. However watching broadcast with same code is only possible from one device.

I have a Smart TV, can I watch on it?
Watching on a smart TV is not guaranteed and depends on the specific model. Most Smart TVs have their own internet browser, where you enter a page with broadcast (www.ticketstream.cz/sp2) but not all internet browsers on TV support online video playback and it always depends on the specific model. According to our experience, the transmission cannot be started with most LG TVs via their own internet browser. To watch on TV, we recommend sharing the image from a supported device (via HDMI cable).

Can I share broadcast wirelessly?
Broadcast sharing via Airplay, Chromecast, etc. is not supported.

What are the technical requirements for a seamless broadcast?
Fast and stable internet connection
- for broadcast in 720p quality min. 5Mbps
- for broadcast in 1080p quality min. 10Mbps

Internet browser version:
- Google Chrome: version 69 and higher
- Mozilla Firefox: version 58 and higher
- Safari: version 10 and higher
- Microsoft Edge: version 15 and higher
- Samsung Internet: version 5 and higher

31.12. I do not get to broadcast, will there be a broadcast record?
The record and codes for it will be on sale 1.1.2023 12:00 on www.ticketstream.cz. The purchased access code is valid for 5 hours from the first activation. The record will be available until 24.12.2023 23:59. The purchased broadcast access code (for broadcast from 21:00) will be deactivated 1.1.2023 12:00.